Frequently asked questions

What is your return policy?

Although there is no specific return policy listed here, it is advisable to consult our shop's return and exchange policy. In general, items must be returned in their original condition within a certain period of time for a full refund.

Can I personalise my bracelet?

Currently we do not offer the possibility to personalise our wristbands. However, we strive to offer a wide range of styles and designs to suit different preferences...

What should I do if my wristband is damaged?

If your wristband is damaged, please contact our customer service team. We will guide you through the repair or replacement process, depending on the nature of the damage.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment on the website of the courier we have ordered.